New Installation Services
We offer a range of security installations including Access Control Systems, CCTV, Intercom, Alarm, Data services and more.
Our six step process is designed to ensure we meet your desired outcomes through:
- Site Assessment and Security Requirements
- System Demonstrations
- Plan Project roll out
- Quality Installation with Minimal Impact to your business
- Handover and Training of installed system
We Work With You
- Having worked with many property management groups we understand that installations need to be completed at a time that suits you
- After hours work can be arranged for Cabling and Noisy works to suit your building
- Delivering quality systems to ensure stability and certainty in your security
- Pre staging of equipment can be completed at our office to enable efficient installation onsite with minimal disruption
- Training and support. We don’t just install systems, we train you on it’s best practices, offer ongoing support and system changes to maximize effectiveness of your security systems
Security Service
Security systems need to work reliably at all times to protect your people and assets. Technology does not limit its idiosyncratic behavior to business hours. Back-up batteries can fail, doors can malfunction and cables can be subject to rodent damage at any time, day or night. Universal Security provides 24 hour / 7 days a week advice and service to support you when you need it most.
Service Requests
- Report a fault as soon as you notice it
- Universal security will contact you to book a technician
- Triage the reported fault/s
- Diagnose and clarify any issues to provide a solution
- Rectify or replace faulty equipment
- Warranty replacement equipment and works where applicable
Why Is Maintenance Important?
- Security systems need to work reliably at all times to protect people and assets.
- Some equipment manufacturers specify maintenance plans for their equipment
- Systems need to be checked to make sure they are working
- There are constant changes to your environment and the environment of those around you. System adjustment and changes need to be made to adjust to the changing environment.
- Storage media fills up and networks change. Software needs regular upgrading.
- Reduce down time by anticipating problems and taking corrective action.
What Needs Maintenance?
- Security Cameras – Check cameras to ensure they are working, lenses are clean and night functions are effective.
- Cabling – Ensure that cabling is in good condition and connections are robust.
- Networking – Check that all devices are connected and working together.
- Storage – Ensure that storage media has plenty of space available and data is capable of being retrieved.
- Backups – Ensure that the backup process is reliable and that data can be retrieved. Also that backup media has plenty of space.
What Does Preventative Maintenance Involve?
- Annual maintenance plans are agreed with the customer taking into account manufacturer guidelines and customer requirements.
- Routine visits by Universal Security Services to check all equipment and processes listed on the annual maintenance agreement.
- Reporting on every visit to confirm that checks have taken place and any problems have been identified.
- Recommendations on where improvements can be made, identification of elements not working at their optimum, how assets can be better protected.